“I know Leigh had a great time and really appreciates how seamless her changes were when they got to Rome. I will speak to her more in depth tonight, but she definitely said everything was perfect (after her flight cancellation).”
“Matteo, first, I wanted to thank you again for changing the Johnson’s trip after they changed their arrival date and location. It really made a big impression on them that you were able to get them checked in early at the hotel and that you made life so easy for them. They said their tours were excellent and the overall experience in Rome made it easy for them to recover from a terrible start to their trip.”
Barbara Johnson (Montoursville, PA) – MAY 2013
Saint Peter’s Square in Vatican and aerial view of the city, Rome, Italy